EarthLite Deluxe Adjustable Headrest

EarthLite

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Info
Shipping
Returns

The Earthlite Deluxe Adjustable Headrest adds a new dimension to adjustability and comfort. In addition to tilting to any desired angle, our deluxe headrest can be adjusted vertically, to custom fit large bodied clients. The dowels measure 8" on center to fit EarthLite tables.

Includes:

Face Cushion
Face Cradle

Standard Colors are: Black, Mystic Blue, Amethyst, Teal, Vanilla Creme, Burgundy, Hunter, Marie's Beige, Latte

Premium Colors are: Desert Sand, Mountain Mist, Rose Quartz, Sage, Sapphire, Sterling, White

We Ship With:

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.

Earthlite massage tables have a lead manufacturing time of typically 10-14 business days.

Order Shipment:

If your order is in stock and we process the charges to your credit card, in most cases it will ship within five business days from the date of your order, excluding special order items that can take up to 4-6 weeks for production and shipment. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within six business days of your order feel free to follow up with us at info@www.massagetablesusa.com.

Shipping:

We offer shipping on all orders for domestic shipments within the contiguous 48 states (excludes Alaska and Hawaii). Shipments to Canada will have additional shipping costs as our preferred shippers charge extra for international shipping and handling. Your total costs will displayed on the payment page after checkout, if applicable.

Expedited Shipping:

We also offer 2-day expedited next-day air shipping as well. This charge is around $100 generally, although costs may differ, if you have a request for this shipping option, feel to email us for a quote at orders@www.massagetablesusa.com

All orders cancelled after 48 hours are subject to a $20 administration fee whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you used when placing your order. No non-damage related returns will be accepted after item has been received, damaged items must have photos taken and submitted to us within 24 hours of item arrival so that we may process a return on your behalf.

www.MassageTablesUSA.com makes every effort to provide high quality images, and measurements to assist you in selecting your massage tables. However, images may vary in color depending on your monitor color settings. Sometimes measurements are rounded off, and occasionally they will vary slightly from the description. If precise dimensions or colors are critical to your order we suggest contacting us by phone or e-mail in order to further assist you. Please note: We are not responsible for color variations or measurements that are slightly off (three inches or less). All Returns will be subject to our return policies and any possible restocking fees.

Returns:

How can I return a product?

If you are dissatisfied with your purchase or experience, our customer service team will coordinate a return for you within fifteen (15) days of the delivery of your product or order. The product must be returned in new, resale-able condition in all original boxes with all required paperwork for a refund, a credit, or an exchange. Once your order ships to you, shipping charges are not refundable and you, as the customer, will responsible for paying all actual shipping and handling costs both going to and from the order/product's destination. The actual cost of shipping may differ slightly from our quoted promotional pricing. If you were awarded a free shipping promotion, the full shipping amount for that promotional discount will be deducted when you receive a refund or exchange. Please feel free to email us at returns@www.massagetablesusa.com for more information.

Are custom made orders/items returnable?

Any product or order which is custom made/ordered, including all electric lift and stationary tables, custom wood finishes, custom widths and options and portable tables in premium colors are not refundable as they are made to order. If the color is not standard and always in stock, it is considered a premium color and is therefore a custom made to order.

Are there any restocking fees?

Earthlite, Stronglite and Inner Strength usually do not charge a restocking fee, you will receive a full refund for their items minus shipping. However. Master Massage does charge a 10% restocking fee, which will be deducted from your refund. It is up to the manufacturer to accept or reject returns. At Massage Tables USA, we will do our best to make the entire process as smooth as possible.

How can I return a product?

Are custom made orders/items returnable?

Are there any restocking fees?

Earthlite, Custom Craftworks, Stronglite and Inner Strength generally do not charge a restocking fee, you will receive a full refund for their items minus shipping. However. Master Massage does charge a 10% restocking fee, which will be deducted from your refund. It is up to the manufacturer to accept or reject returns. At Massage Tables USA, we will do our best to make the entire process as smooth as possible.